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I send a imps but mistakely a/c no was wrong.how to return my imps in my account |Help Please Refund the Money |What's the benefit of Demonetisation process? |IMPS Fund Transfer |Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Excess deduction of intercity charges |An amount of Rs 920/- has been debited from my account twice |Transaction Failed Meanwhile Transferring |Failed transactions not reversed, money held up |Account Issue |Negative balance against non maintenance of minimum balance |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Double debit on swiping the debit card |in 2016 Lien Marked on my Saving Account towards Credit Card Joining Fee of 35000 unpaid in the year 2008 |Refusal attest my passbook |Cheating with bank account |Cash Deposit Machine Error Amount Not Credited to Account |Transaction Declined But Money Debited in My |IMPS FUND transfer |Full & final settlement and relieving letter not received. |

Help Please Refund the Money?

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asked Dec 1, 2016 in Others by anonymous
I have an saving Account bank and I have transferred Rs 2000/- using IMPS on November 2016 at around 10.02 am to Amount debited from a/c but not yet credited to recipient. I got message that it timed OUT and status shows in my Netbanking as Transaction Initiated. .Either initiate the Tranc or refund the money into the account. Please Look into this issue and resolve it as soon as possible

From : Sudheer

1 Answer

0 votes
answered Dec 3, 2016 by Mohan
Dear Sudheer,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

The reason for  non credit of the amount debited from your account to the beneficiary's account could be due to technical reasons like mismatch in the account number or connectively failure. Banks send SMS confirmation on crediting the beneficiary's account. If for valid reason the amount was not credited it would lie in the Bank's sundry account which is reversed to the transferor's account after a period of 7 days.

I am sure by now either the amount debited to your account would have been recredited or the amount credited to the beneficiary account. If this has not happened, you may submit a letter to your home branch stating the facts. The Bank would look into this and do the needful. Given the present turmoil at banks in the aftermath of demonitisation Bank may take a while to attend your grievance. However, you can be rest assured that there would be no loss to you

Regards

 

J R Mohandas

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