IMPS FUND transfer?

Question

Dear sir I was using IMPS FUND TRANSFER to transfer an amount of 15000 through IMPS FUND TRANSFER to my SAVING ACCOUNT XXXXXXXXXXXX8093 but fund transfered to an other customer's account  ACCOUNT NO XXXXXXXXXXX8083 due to wrong punching of account number  I request you to please revert back my amount of Rs 15000 to mu account 
Harsh Pal singh 
 

Answer 1

Dear Harsh Pal,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

This is something you have to sort out with the beneficiary with the help of his/her bank. Your bank has no role in the transfer of funds effected by you online and an apparent error on your part resulting in the money being credited to an unintended beneficiary. You can nonetheless take up with your bank, explain the situation and seek their help in retrieval of the funds from the beneficiary bank. Whether you will succeed in recovery of the funds entirely depends on the attitude of the beneficiary of the credit. Unless he acknowledges that he is not the rightful beneficiary of the funds transferred from your account and gives a mandate to his bank to transfer the amount back to your account, neither bank can do anything in the matter.

However, you should pursue the matter keeping both banks in the loop.

Wish you good luck.

Regards

 

J R Mohandas