Fraud atm call?

Question

My mother got a call from xxxxxx3703. he said that your bank account ATM is not being used hence the bank is going to close your account while she don't even have any account in bank when she said that she don't have any account in that bank and tried to further enquire who is on the other side the guy started abusing, she disconnected the call.

Answer 1

Mr.Ankit,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Your type of complaints is common these days. It is fortunate that your mother did not have any account and hence had no information to share under threat.

Fraudsters, posing themselves as bank officials call random numbers and try to extract banking related personal information from gullible customers. It is for the public/bank customers to be aware of the risk in taking calls from unidentified numbers and sharing personal information without verifying the authenticity of the sources. No bank will ask for personal and sensitive information over phone or email.

 

Regards

 

J R Mohandas