BankingComplaint - A ONE STOP Platform to get answers from the BEST of Industry GURUS | We are in Beta - Will be Fully functional soon

I send a imps but mistakely a/c no was wrong.how to return my imps in my account |Help Please Refund the Money |What's the benefit of Demonetisation process? |IMPS Fund Transfer |Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Excess deduction of intercity charges |An amount of Rs 920/- has been debited from my account twice |Transaction Failed Meanwhile Transferring |Failed transactions not reversed, money held up |Account Issue |Negative balance against non maintenance of minimum balance |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Double debit on swiping the debit card |in 2016 Lien Marked on my Saving Account towards Credit Card Joining Fee of 35000 unpaid in the year 2008 |Refusal attest my passbook |Cheating with bank account |Cash Deposit Machine Error Amount Not Credited to Account |Transaction Declined But Money Debited in My |IMPS FUND transfer |Full & final settlement and relieving letter not received. |

Excess deduction of intercity charges?

0 votes
33 views
asked Sep 9, 2016 in Others by Manjula Agarwal
I have an account in Medical College, Meerut Branch( A/c no XXXXXXXXXX00) and deposited money of Rs. 5000/- in your bank Dwarka Mor Branch, Delhi on 9th of Sep.2016. They deducted Rs. 57.50 as Inter city charges.As per Rule below 10, 000/- the charges is Rs. 25/-. They should reverse the amount with mental harassment penalties, in my bank account instantly . As it is not fair !

1 Answer

0 votes
answered Sep 15, 2016 by Mohan
Hello Ms. Manjula,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

You will have a case against the bank only if you have evidence to support  that you were not informed in advance of the charges applicable for  the said cash deposit. The charges for cash deposit is not uniform across banks. Even there is a possibility of the bank having revised the charges which you would not have come to know. The Bank will have defence that the current charges are displayed on the notice board. You will not succeed contesting this.

The amount of Rs.7.50 is towards service tax and the bank has control over this. In conclusion, I would say that you really don't t have a complaint.

Regards

 

J R Mohandas

Related questions

0 votes
1 answer 20 views
0 votes
1 answer 19 views
0 votes
1 answer 24 views
0 votes
1 answer 10 views
Ask a question

Privacy: Your email address will only be used for sending these notifications.

Source-Indian Bank Association
Source-Indian Bank Association
Source-Indian Bank Association
iba
Source-Indian Bank Association
iba
Source-Indian Bank Association
iba
Source-Indian Bank Association
iba
Source-Indian Bank Association

Banking Questions Answered by RBI
...