HDFC Bank — Cancellation of car loan?

Question

SIr I applied for car loan through Netbanking, (ZIP drive car loan) I Filled the required details while applying the loan, i.e Car details, Car dealer address from whom i want to purchase car.
After submitting the online form immediately i received the message from bank that My car loan of Rs 657000/- has been disbursed to JITENDRA MOTORS PVT LTD, Nashik, & E-Delivery voucher No. is 1070000771.,
now the required car is not available with the dealer & so i want to change my Car (Make & model) i.e i want to purchase from other dealer.
Cancellation of car loanso request you to please cancel my car loan.

Answer 1

Dear Kausahl

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please take up the issue with the nodal officer of HDFC Bank for doing the needful.  The details of nodal officer or the auto loan team of HDFC Bank would be available on their website.  Do email to them your requirement forthwith.

RAJA