Rejection of Credit card application without giving reasons after collecting all documents and information?

Question

Dear sir, 
I have applied for the credit card on 9th Feb with ref no XXXXXXXXXX2159, and got call several call from representative till 3 days for confirmation of add and requirements, Every documents were collected and i got final call saying to confirm the details as to be printed on card and add for delivery. I did all that and they told will get card in 7 days. Next day i was tracking the status and found that "We regret to inform that processing cant be done as i don't meet the requirements".
Is this joke??
I have already Credit card and knows how it works and maintaining it since 2012 even this information was taken. I gave all sorts of  Documents to the Bank that also scanned copy through Watsapp as asked. So what about the security of my details???
And this must be told clearly what are the guidelines and need. These all you people realize after taking all documents and details.
At least we may expect the reason of rejection???

Answer 1

Dear Santosh,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

It is pertinent to mention that credit cards are issued by banks/issuers on invitation. The issuers follow their own norms while choosing customers. Though your documents have been collected by the bank it appears that you did not fit in its norms. One cannot get a credit card as a matter of right. The bank is not obliged to intimate the precise reason for not considering your request.

You need not feel disappointed. One, you already have credit cards. Second, if you wish to have another one, there are other issuers who may consider you eligible and issue.

Regards

 

J R Mohandas