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ATM Transaction Failed money Debited?

0 votes
32 views
asked Feb 23, 2016 in Others by Paradesi Dinakar

Hi, I have tried to withdraw amount from ATM but it was failed. But my account shows amount debited. Kindly help
Regards, 
Paradesi J Dinakar Raj

1 Answer

0 votes
answered Feb 24, 2016 by Raja
Dear Dinakar

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please get in touch with the bank / branch officials forthwith and handover a written complaint with details and seek reversal of the transaction.  Bank would investigate the genuineness of the transaction based on reports and CCTV recordings and then revert to you with status.  If the branch response is not to your satisfaction, may contemplate emailing your grievance to the Nodal Officer of the bank (visit bank's website) and further to Banking Ombudsman, if required.

RAJA

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