Complaints - Net Banking?

Question

I have applied for net banking but still I cant access it. I have complained it to the branch so many times, no solution is provided till now.

Answer 1

Hi Bhagwti,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

I presume that you have submitted the requisite application and complied with other procedures of the bank with regard to internet banking facility. In spite of this and after repeated follow up the facility has not been extended to you, you may take  up with the  Nodal Officer of the bank. I am sure your complaint will be resolved to your satisfaction.

Contact details of Nodal Officer can be found on the bank's website.

 

Regards

 

J R Mohandas