Complaint -- Credit card?

Question

Respected Sir, Myself Vishal Soni from Mumbai had applied for credit card. I had submitted all the required documents and they told me on confirmation call that i was also eligible and get the card soon as possible but further they reject my application. They neither told me why it has been rejected. they are not issuing my credit card and their not returning my original documents. if any misuse happens with my documents than who will be responsible.? so kindly look onto it please. I have given my documents to this id person.
 

Answer 1

Dear Vishal

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

It is suggested to get in touch with the bank, speak to the senior/s, with credit card related officials and seek return of your documents.  Nevertheless, I assume that when the documents were given to the representative, the purpose has been mentioned on the same.  In such a case, no one else can make use of your documents.

RAJA