Regarding new Functionality for mobile number change( not working )?

Question

Hi, I am trying to change my mobile no through online banking..And Customer center) both are not working. 1-First i tried IRTA option at first hard to create to request i have to try so many times ..then i when i get succeeded to create one and got reference no ..ATM declined the transaction.its happen 4 to 5 times. 2-Second i tried through customer center ..first problem is same..at the end when i reached at payment even your all details are correct it shows me wrong details .. I am in other state and once i saw these option i am very happy but now still facing problem to change my number. please help me with this.

Answer 1

Hi Sushma,

Lodge your complaint with the Customer Service Cell, SBI through email along with the error screen shots.

P K Dash