Responce is very rude from bank?

Question

I called to check my student loan amount which I am paying from past 4 years, just wanted to check the balence, when I called the bank, they were speaking very rudely and did not give any information, when I reached the branch, Manager was speaking so rudely to everyone as if all people who were there have taken his money. this is not the right behavior....

 

Answer 1

Dear Deepak

The bank can not refuse to give you the loan balance, leave alone talking to you rudely.  You can even ask for your loan statement from the bank.  I advise you to address an application to the Branch Manager of the bank, seeking the balance of your study loan amount and also to provide a statement.  Do obtain an acknowledgement for the request you have made.  This itself would help you in obtaining the loan balance.  Always make it a point to speak to the senior officials of the bank, if responses at other levels are not forthcoming properly.

RAJA