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Unable to transfer to my other account?

0 votes
16 views
asked Jul 24, 2015 in Transfer by Anaya
Bank doesnt allow me to transfer all my money to my other account.
commented Aug 25, 2015 by Raja
Full details as to the nature of the accounts not furnished.  However, if they are normal savings / current accounts, the bank should not have any objection in transferring the amounts as per your instructions.

RAJA

1 Answer

0 votes
answered Sep 13, 2015 by Pradipta
Hi Anaya,

If your problem has not yet been solved, please follow the below steps :-

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)

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