Non fulfilment of a gift promise by the Bank?

Question

Bank has informed me in June '15 that I am one of the selected customers for the gift of a Travel Bag provided I deposit an amount of Rs 25000/- before 30th of June .Accordingly I deposited the amount by the due date. But so far I have neither received the gift nor any message from the Bank even after nearly 3 months

 

Answer 1

Hi, Swarup

Trust, before you deposited the amount in bank, you got reconfirmed on the offer of the travel bag from the bank officials. Do you possess any brochure, letter, mail etc regarding the gift offer on deposit of Rs.25,000/-?  If so, the bank has to honor their commitment of giving you a travel bag.  You haven't mentioned, whether you have spoken to the bank / branch officials about non-receipt of your gift.  Your query has no clarity regarding the same.  If not done, please approach your bank manager in person and speak to him.  If felt necessary, you may give a written complaint and obtain a receipt, so that in the absence of any response from the branch, you can further take it up with their management.

RAJA