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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Account Opening |Unprofessional and Not a Fair Way of Collection |Bank - PF Status |Non clearance of Chaque no. 800609 |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Failed transactions not reversed, money held up |Complaint - No Response |Internet Banking : Invalid username or password |Amount deducted stating some anw charges |Account Issue |Negative balance against non maintenance of minimum balance |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Phone call asking for bank details |

Misuse of ATM Card by unscruplous person?

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25 views
asked Sep 30, 2015 in Banking and Credit by Shashikala
Today I received a call on my mobile phone about my ATM Card. After sometime I got a message that my Debit Card has been used for a purchase worth Rs.10000.00 ON by using your portal i.e.  You are requested to please reverse the amount as I have not made any transaction and somebody has used my ATM Card fraudulently. A quick response is required. Narinder Kumar

1 Answer

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answered Sep 30, 2015 by Raja
Dear Shashikala

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers to provide guidance for resolution of any complain/query in respect of financial services. This site does not belong to any Bank nor a regulator, which may please be noted.

Please get in touch with your base branch forthwith and get a complaint registered regarding the fraudulent usage of your ATM/Debit card and seek reversal of the amount.  If the branch response is not proper, you may have to write to their senior management and in the absence of their revert, you may as well approach the Banking Ombudsman.

RAJA

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