Current account?

Question

Mr.Abhijeet from Bank in tachand dutta branch near central avenue came to me and convinced me for savings and current account at my shop and as I was convinced I gave him related documents required but itsbeen a month my current account is not opened after following for along time he is been giving fake promisses moral of the story was to on just achieve job target.sick bank.sick staff.sick service.

Answer 1

Hi Abhijeet

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers to provide guidance for resolution of any complain/query in respect of financial services. This site does not belong to any Bank nor a regulator, which may please be noted.

If you still want to pursue with the bank for opening your Savings & Current account, may take up the grievance with the management of the Bank.  The process is as follows.

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)

RAJA