Getting so many calls from unknown number saying that bank manager?

Question

Dear Team, Nowadays i am getting so many calls from unknown number saying that am manager of bank and your account is going to close so need some deatils like debit card number and pin etc so request you to cross the those people take serious action on them. Repeatedlychecked in true caller saying that ATM Card from Bhihar. Please check and do the needful else they wuill fool so many innocent good customer from your bank. Thanks&Regards

 

Answer 1

Dear  Raman,

The calls purportedly to be from your bank, as you have rightly guessed, indeed  are fraudulent. You have done the right thing by not sharing any personal information. The threat of blocking/closing your account by the caller are empty as the calls are not from your bank. Your bank cannot block your account without specific reason and without prior notice to you in writing.

This menace called ''Vishing'' is faced by customers of most banks. The banks can do little in the matter and they cannot be faulted for this.  The right course available to you is lodging a police complaint against unknown person  who is the subscriber to the specific number, landline or mobile  from which you have received the calls.

In case you have observed that the caller has information specific to your account and reason to believe your details have been compromised by your bank, you can approach your bank seeking explanation for the same.

 

Mohandas