I need not cctv camera.please closed that process imediattely.pls....?

Question

Good Morning Sir,
This is my A/C NO xxxxxxxxxxxxx2334 With Savings Bank Account. Already i complained for erode branch bank.i asking to watch cctv camera clip.this time i don't like that so please closed for that process.i don't need that camera.i get my money from ATM centre.please closed cctv camera application complained immediately sir.
Thanking You Sir,
yours obediently,
V.Saravanan.

Answer 1

Mr Saravanan,

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any query / complaint / grievance in respect of financial services.  This site does not belong to any Bank or a Regulator, which may please be noted.

If I understand correctly, you are referring to CCTV Cameras installed in the branch and the ATM. Recently, you got to see the video clip of the recording that you didn't like. Here, I would like to inform you that cameras are installed to prevent cheating, watching suspicious activity, safety of the customers, to raise alarm in case of need, to catch a culprit etc. these have been found very useful in investigation. If a culprit is nabbed by the investigating agency and his act/misdeed gets recorded in the camera then it can act as a strong evidence in the court of law for conviction of the accused. These cameras are installed in the larger interest of customers and public, so please understand the benefits attached to the camera installation rattan disliking it.

Regards

Deepak