Barclays Card Harassment Calls by Kotak Mahindra?

Question

I have been receiving threatening, obscene and harassment calls The person clams to be calling from Bank and is threatening and using extremely obscene language. I have been received over more than 100 calls a day from 09-05-2013 till date. They are calling my office and Directors of my Institution . I am very much disturbed by this as they are calling me and my office phone numbers (xxxxxxxxxxxx5905) and degrading my image in front of my staff members by making the call again & again over and again through phone by using abusive language for me. I have spoken to him calmly and explained that I don’t have any kind of disputed matter with your bank. Neither I have made any kind of money transaction through your bank nor did I have ever deal with any kind of CREDIT/DEBIT card of your bank or any other bank. In spite of that they are continuously threatening me however he has started to call my husband and threaten them too since 09-05-2013. The person states my address and threatens to get me killed and harm my family members. He has been passing obscene abusive comments to my family members and me.
I never had any kind of Bank account The person has been abusing and threatening me and my family. I have already logged a my complaint to DIG, Utter Pradesh Section 499 in The Indian Penal Code, 1860 499.
 

Answer 1

Dear Anshu

You must have taken a Barclays credit card, prior to their closure of retail operations in India.  There must have been some liability unpaid on the credit card and the recovery would have been handed over to Kotak Mahindra, who are calling you.  

You have done a right thing by complaining to the Police.  Instead of just a complaint, if the harassment persists, you should be immediately filing an FIR and pursue the same.  You can also meet up with senior officials of Kotak Mahindra, seeking a clarification regarding the calls being received by you, who should be giving you the details of Barclays Credit dues, if any.

RAJA