Banking-Credit card lost?

Question

Hi, Myself Sanjeev Kumar. I lost my credit card 3 years back when i was shifting from North to east and i dont have credit card number at present neither i m in phone banking with bank. for this i contacted many times in bank call centre and they ask me to route thru bank branch, when i visited  branch they asked me to contact call centre. Please help me, may be you can find me in the defaulter list of credit card. I can provide you my Pan card number - BPK940K and my date of birth-25 NOV 1981.please support to find my credit card number so that i can work on it to block it for ever.

 

Answer 1

Hi Sanjeev,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Since you lost the card 3 years back and there has not been any misuse of it till now, there is little probability of any damage. Nevertheless, your approach to eliminate any chance of its misuse by getting it blocked is appropriate. It appears that the branch official or the phone banking agent has not been able to help you due to  limitation arising out of the vintage . In this regard,  I suggest you to take up with  with the Nodal Officer of your bank through email or letter, stating the objective of seeking card related particulars. Please mention your PAN and DOB in your communication without fail.

You can find out the details of the Nodal Officer from the bank’s website.

 

Regards

 

J R Mohandas