Login password not activated?

Question

Hi, This is Tanaji, my wife have saving account with your bank in Vadgaon BK, pune. Saturday on 02/12/2016, i recieved my new login password. i tried to login, error;109 pending activation appears on screen everytime. i contact with bank for several times, they said it will start in next one hour, i am getting this answer since 02/12/2015, but till time the service is inactive. can somebody help me.

Answer 1

Dear Tanaji

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please walk into any of the nearby branches of your bank and seek their assistance in getting your login ID activated.  Generally, once your login ID and password are sent to you, the activation would take place through an 'OTP'.  Nevertheless, any branch of the bank would be able to guide you regarding the process for activation.

RAJA