Amount was charged without any reason?

Question

Hi I have salary A/C in your bank. I didn't requested for Dmat A/C while opening account but they them self created Dmat account. And every debiting 690 Rs balance. I escalated upto MD level. They called me and told u escalate whom ever u want we don't care. So guys don't open an account in your bank. If you open in your bank and maintain ing good balance they will charge like anything My name

Answer 1

Dear Basawareddy

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

If the Demat account was not requested and never used by you, do ask your home branch to reverse the charges and close the same to avoid any similar charges in future.  The bank has to accede to your request.  If not, you may complain to their management, whose Nodal Officer's details would be available on the Bank website.  You can also inform your employer regarding the unnecessary opening of Demat account by the bank and levy of charges, so that they can advise the Bank to desist from the practice.

RAJA