wrong information to me for the transfer of money draft coming to me.?

Question

i have receive a mail from your bank saying that a money draft of 500, 000 fees and transfer the amount to my local Bank account. but firstly i can't believe that and thinking, they are trying to cheated me.but i call to the the references person and talk about the matter he give response to me very well. i thought that i inquired to the bank Helpline then i will get the Proper Secure Information, so i send the mail to them, they reply my mail asking for giving my personal details and contact No. i have it. they call me saying that my prize is secure and keep in the bank. so i need to pay the conversion/approval fees of RS 25, 000 INR then she can transfer to my local account within 2 Hours. as the customer helpline i believe to them and as per the information given to me i paid the amount the money.but they asking me more money of 55, 000 INR for the converssion fees again.i ask her about the amount of the mail i have got.but she said the money will be transfer only after paying the excess 55, 000 INR to giving account. i forward the mail and information  but they also give the instruction for the 21, 200 INR. So in this condition what can i do to meet my money.plize help me, we are the poor farmer family.we don't know what and how we can do for the solution of my problem. so plize help us.
 

Answer 1

Dear Ngangom

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

I think you are cheated by some miscreants.  You believed their hoax calls to be true and fell victim.  The only recourse for you is to approach the police and file an FIR.  The bank would not be able to help you, since you willingly paid the money.  The prize is fake.  No one would give you money, just like that.  Please complain to local police.

RAJA