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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Account Opening |Unprofessional and Not a Fair Way of Collection |Bank - PF Status |Non clearance of Chaque no. 800609 |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Failed transactions not reversed, money held up |Complaint - No Response |Internet Banking : Invalid username or password |Regarding atm jyoti nagar delhi |Amount deducted stating some anw charges |Account Issue |Negative balance against non maintenance of minimum balance |ISA Classic International Debit Card |Amount Debit From Account but Not Credited To Mahavitaran |Customer service |

Internet Banking transaction issue?

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asked Apr 25, 2016 in Others by Ashis Dhar

I had used Internet Banking facility to recharge my Prepaid mobile with Rs. 88/- STV on 20 April, 2016. The money had been deducted from my account  then and there and the transaction was shown successful. But till now, after 72 hours of the said transaction, neither my Mobile has been recharged, nor the money has been refunded. I feel cheated by your bank

1 Answer

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answered Apr 25, 2016 by Raja
Dear Ashis

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please get in touch with your home branch officials / manager and seek their assistance.  If required, you should be giving the same in writing for a quick action from the bank.

RAJA

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