Misbehave and miscommunication by the cashier?

Question

I here by dishi bhushan, I have a joint saving account of in your and by the cashier attend me not properly and spoken rude, i felt very badly, please look the matter and clear me as soon as possible.or I close my account in your bank your faithfully dishi bhushan

 

Answer 1

Dear Dishi Bhushan

No bank official can speak to their customers rudely.  If the cashier spoke rudely to you, should have immediately approached the senior officials / the bank manager.  Such issues should be sorted out without wasting time in going for customer care / mail complaints etc.  Yes, if the Bank Manager too is not responding properly and behaves in the same indifferent manner, you should be taking up with their senior / top management for redressal.

RAJA