Charged Rs 2300 as consolidated charges?

Question

Myself Darshana Shinde. I have salary account  bank deducted 2300 Rs in my salary a/c as consolidated charges. no any msg or mail received from bank for related to that. i have call to customer care no they said it is a consolidated charges. they had never inform me like that charges. so pls help me getting reverse my amount. Thanks & regards Darshana Shinde

Answer 1

Hi Darshana,

Generally, banks offer zero balance accounts for salaried persons under specific tie up employers may have with the bank concerned. It is presumed that your account in question  has been opened under such an arrangement. Not only your employer but also the bank concerned would have explained to you the terms and conditions under which the account was opened and what was expected of you with regard to operations in the account, applicable charges etc.

If you find there has been a violation of the terms on the part of the bank, for immediate corrective action,  you may seek intervention of your HR Department. I am sure you will find relief or the exact reason and justification for levy of the charges would be clarified to your satisfaction by your HR/bank.

Regards

 

Mohandas