Denial for loan under PM mudra yozna & misbehaviour?

Question

This is to put in your kind notice that today my father visited bank branch for availing loan fecility under "PM mudra yozna " but he has been treated ill-mannered and is being denied for the loan for traders.they don't provide loan to traders.and communicated in a badbehaviour..I felt bad for my father if he is not much educated but I m evough educated to rply him but unfortunately I had telephonically conversation with him n found him very rude which is totally unbearable..being a service industry this behaviour is not acceptable though I too worked in a service industry how he could behave like this with a client..
Kinldy look into the matter as it's not once..so many times he has been treated like this in this brnach..

Regards
Tisha 

Answer 1

Hi Tisha

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any query / complaint / grievance in respect of financial services.  This site does not belong to any Bank or a Regulator, which may please be noted.

 

This is the behaviourial issue which your father will have to take up with the Governemet officials of that centre and also the Nodal officer of the Bank. It is true that such behaviour especially to seniors is avoidable and one should not be rude. Please do take up the matter for redressal.

Uday