Deduction made of Rs 4500 without reason?

Question

Account holder name-Garish Chand  bank branch-Focal point Ludhiana, want to register a complaint stating that deduction of Rs 4500 was made from my account by bank without any reason in the month of March 2015, therefore i request a refund from bank as soon as possible.

Answer 1

Mr Girish,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

It is probable that amount was deducted  towards penal charges for non maintenance of average minimum balance. You need to contact your home branch to understand the exact reasons and either be satisfied or register a complaint at the branch itself for resolution.  If you not satisfied with the response and you wish to proceed further, you can escalate the matter to Nodal Officer of your bank thorough email or letter. Contact details of Nodal Officer can be found on the bank's website. 

Regards

 

J R Mohandas