No refund of money?

Question

I had taken mobile phone brand name MI4 from Emibazaar.com. the item ordered was suppose to be delivered by 10 to 15 days but not delivered within said period. the item amount has been already deducted from my credit card due to delayed service i cancelled the order. the call center of chennai had informed me that within 10 to 20 days my money will be refunded, but till date i have not received any money amount. please kindly take action against Emibazaar and refund my money back.

 

Answer 1

Dear Sagar,

 

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Your complaint has nothing to do with the bank's services. You need to pursue with EMIbazaar.com. Your bank cannot take any action against the vendor. Nevertheless, they seem to be helping you to get back your amount. Please keep patience and pursue.  

Regards

 

J R Mohandas