Kcc account closed by bank?

Question

Sir, mera name shankar dayal singh hai s/o- late shyamala nand singh. Mera address, at+po- babura, dist-bhojpur state-bihar pin-802163 hai. Mera bankme kcc acoount hai.One year se mai bank manager ke pass kcc amount extend karne ke liye request kar raha hu, apna toatal required paper bhi two time deposited kar diya bank manager bola apna outstanding amount deposit kar do to re-newal jaldi ho jayega hamne toatal amount deposit bhi kar diya. Uske bad bank manager ne mer kcc account block kar diya hai. Ab mera pass bank fassal ke pani or khad dene ke liye paise nahi hai.Mera easal kharab ho raha hai. Yaha 4months se koi manager bhi nahi aa raha hai. And bank accountant rough language me bat karta hai. Please aap mera kcc acoount open karwakar mera help kare nahi to mera toatal rabi fasal kharab ho jayega shankar dayal

Answer 1

Dear Shankar,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

I understand your pain. But I cannot comment if your bank has acted in a highhanded manner. In order to know the factual position, I suggest you to take up with Nodal Officer of your bank, through email or letter,  narrating the sequence of events and how the bank is responsible for the difficult situation you are in.  Your bank is duty bound to clarify. Contact details of Nodal Officer can be found on the bank's website. 

In case you do not receive any response or the response is unsatisfactory, you may write to the Banking Ombudsman for resolution of your grievance. For address of the Office of the Banking Ombudsman, Area of Operation (jurisdiction) and the procedure for lodging complaint, you may access the website https://bankingombudsman.rbi.org.in/

 

Regards

 

J R Mohandas