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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Account Opening |Unprofessional and Not a Fair Way of Collection |Bank - PF Status |Non clearance of Chaque no. 800609 |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Failed transactions not reversed, money held up |Complaint - No Response |Internet Banking : Invalid username or password |Amount deducted stating some anw charges |Account Issue |Negative balance against non maintenance of minimum balance |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Phone call asking for bank details |

Online bank not working?

0 votes
12 views
asked Dec 24, 2015 in Others by Abhinav

Online bank has not been accessible for me for the entire day. All other websites are accessible. It is very unprofessional of  bank to not correct an outage like this for so long. This tops the extremely unprofessional attitude of the tellers at the bank branch where I have my account. I would not recommend this bank to anybody anymore.
 

1 Answer

0 votes
answered Dec 27, 2015 by Raja
Dear Abhinav

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

1. Regarding your online accessibility problem, do mail to the management of the Bank for the purposes of feedback and correction / upgradation.  Bank needs to be told in clear terms that their website is not functional.

2. Regarding the unprofessional attitude of the tellers / front desk officers, the matter should be immediately brought to the notice of the Head / In-Charge of the bank for remedial measures without loss of time.  The bank officials be asked to check their CCTV recording regarding the same for a first hand information.

RAJA

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