Complaint- Credit Card?

Question

Hi, I have a query related to my Expired Credit Card My Card was about to expire last year and I missed one payment by mistake and afterwards I was threatened by your collections team and I didn't pay anything because of Self Respect (Pride) and Dignity I would request an apology and waive off all the taxes levied by the bank as I was harassed by your team I am ready to pay the amount anytime Just wanted to make sure that it will not effect my score and i will get another card from bank Thanks and Regards Randeep

Answer 1

Dear Randeep

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

The terms and conditions for issuance of credit cards are very tough and coupled with high interest and considerable quantum of late fee.  By choosing not to pay the bills, you are only increasing your liability to the bank.  Do get it touch with the credit card recover team of the bank and request for settlement, probably with some waivers.  Else, the recovery agents would always be after you.  Since you are willing to pay off, it is better to talk to the bank officials for mutual settlement and get the issue closed once for all.

RAJA