Charged late payment fee unnecessarily?

Question

Hi, 
I raised the complaints two times on my late fee charges reversal on my credit card
none of the persons responded from Bank.
is this way the bank harassing genuine customers??
bludy fools. what are you thinking about genuine customers like me. you people understood well like who bluffed the bankers like in 
crores. who genuinely paid on time like me, for them only harassment will be there in your bank
Here i am writing with frustration with bank services.
I have the money in my account, but do not pay until reversal of late fee charges which was taken unnecessarily.
on Jan12th, 2016 I received a call from the below number saying that, pls pay the minimum due amount so that the late fee will be reversal. but do not happen and more over again they charged late fee for this month also. 

Answer 1

Dear Reddy

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

It is unfair if the Bank has charged you wrongly late fee charges. Secondly you will have to what is due to avoid further charges being levied by the Bank. Fir the case referred you will have to write to the Nodal Office of the Bank citing all the details and the communication you have sent. We are sure if the Bank has erred they will immediately reverse the late fee charged to you.

 

Uday Bhat