It's a bank or time pass table?

Question

What noncence ur local carsponder, "Rahul Doshi" (Fainance department), just time pass for a home loan Case. He completely layer & very poor service, so bank's reputation is going down by down every day. Last 3month he is just telling that bank is clearing my matte., he has wasted my 3 months ..who is responsible for it?? The ratio for resolving complain is just 1%, So no hope for any answers. I hope God make u all bank corrupt. Thereafter u knowing the power of consumer.

Answer 1

Dear Sanat

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please mail your complaint to the Nodal Officer of the bank.  You can find contact details of Nodal Officer on your bank's website. In case you do not get desired response, please do not hesitate to write to BO. For address of the Office of the Banking Ombudsman, Area of Operation (jurisdiction) and the procedure for lodging complaint, you may access the website https://bankingombudsman.rbi.org.in/.

RAJA