Credit Card Outstanding Limit is not Updating After Payment?

Question

My outstanding amt was 12100 rupees something and after that I Made a payment for 3900 against a monthly statement but again it was showing 11500 rupees due amt why always it shows wrong amt I m fed up with this issue Please solve this issue as soon as possible .Because of this issues i m very depressed . And after login also I can able to see the my transaction details it is showing only what i spend and if I will calculate it is very less compare to wrong Out Standing amt I want to know that the reason why after I made a payment if credit limit increased then why Outstanding amt not updating why it is telling previous amt only .I m very depressed because of this issue Not even having dinner n all .Please solve otherwise I will take more action on this . 
 

Answer 1

Dear Ashish

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

I assume that you are probably referring to your credit card dues.  Please note that if the full bill amount is not paid (assuming that you paid only the minimum due), the balance would attract interest, which is generally very high and if the payment is delayed beyond the due date, bank also levies late fee.  Both interest and charges would further get bloated with Service Tax.  The better course is to get in touch with the credit card officials / your branch manager to understand the complexity of difference that has been observed by you.  Thereafter, based on his clarification, if still not satisfied, you may take it up further.

RAJA