Got sevior electric shock from atm machine at sai mandir road moradabad?

Question

Hi this is dr amit tirth from moradabad today i went to atm on sai mandir road between 9 to 9.15 pm when i was doing the transaction my 1.5 years baby was with me suddenly when i was waiting after inserting card i got a heavy electric shock in both of my hands the care taker pratap singh was there in the cabin. after that i ddnt made the transaction i asked the person rakesh to take out my card and i went out of atm. still m habing burning sensation in both of my hands. it is a serious issue i have informed the local police control room also. i was wearing green t shirt and blur trosure and my baby blue frok. this is horrible the care taker was not having any emergency number to contact. ill try that necessary action will be taken agains the athority.
dr amit tirth

Answer 1

Dear Amit

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

It is really serious and extremely dangerous.  The relative bank should have ensure safe ATM operations, devoid of such malfunctions.  It is all the more not understandable as why the electric shocks were not noticed especially when it was being guarded by a security person.  It was good that you reported the matter even to the police control room.  You may also bring this to the notice of the senior management of the bank, by visiting their website.

RAJA