Credit card loan closure?

Question

I have closed a credit card loan taken from credit card on September. At the time of closure they didnt say anthing except paying the full amount of 47 or 48k. even i asked them anything else they didnt say anything. last week i recieved an SMS saying need to pay 20k for my credit card. i called the customer care of  bank and they said we ll investigate and come back, i even raised a request of alternate number since i ll not be available for a week in chennai. I have never received a call, later a week i called the same bank and asked, they said it's closed and no comments. i got literally shocked to see such a response from the executive, and now they're sayhing i can raise another complaint.
 

Answer 1

Dear Vijay

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

If the bank has confirmed that your credit card is closed, I don't think, you should be worrying.  To ensure that the bank would not send any further SMSs or claim dues, do mail your concern to the Nodal Officer of the bank (name and contact details available on their website) demanding for a confirmation that your credit card account is closed.  Such a confirmation would come in handy, in case of any future claims by the bank again.

RAJA