Balance deducted?

Question

bnak deducted rs.400 from my a/c when I was doing recharge from freecharge.in and now they told that it was a failed transaction but now not returning my money. I had done this transaction on 10-10-2015 and now its more than 10 days they hadn't gave my money. I have done everything they told I also done contact 

Answer 1

Hi Nitin

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any query / complaint / grievance in respect of financial services.  This site does not belong to any Bank or a Regulator, which may please be noted. 

 

Please provide us with what you have transacted using the bank account through freecharge.in on 10-10-2015 to enable us to provide the response correctly. From your mail we are not able to understand for what the Bank has deducted Rs.400/- either for recharge or Bank charges.

Please clarify to provide you the best reply.

Uday