CIBIL history is not good, don't know what's wrong?

Question

Dear Sir,

I have never applied for type of loan, even I am paying my all credit card outstanding amount before time still bank rejected my Credit Card application due to CIBIL credit history is not good.
I am really suffering due to that, I am not able to understand if I have not applied for any loan or no loan is pending on my name then how my credit history can be bad.

Please do the needful.

Regards

Komal Jaiswal

Answer 1

Hi Komal,

You can demand for the adverse CIBIL report from the bank for verification. If you are refused, please follow the below steps :-

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online furnishing the details.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)