Unable to register for irctc ubi prepaid card?

Question

Facing problem in step2: Initial Topup, after entering amount Rs.1000 (which is in between 500 and 10000) when i try to confirm top up amount by pressing "confirm" button then i'm getting error message that says like "we can not complete your request so try again later" but i tried many times but same issue persists. when i try to reach bank customer care they said try after some time, but of no use. bank unable to provide proper service so please take action on them or else remove that prepaid card option so that at least they do not waste others time.

 

Answer 1

Dear Seva

It could be some technical glitch.  You may mail to ' care@irctc.co.in '.  Alternately/Simultaneously, may also report the matter to Union Bank of India for a solution.

RAJA