Delay in transferring saving bank account?

Question

A/c : 00000000000071  account holder of  your bank naval base arakkonam branch tamil nadu. i submitted application for transfer but since 2 months its not done. please take action early. to karwar branch 
 

Answer 1

Dear Shiva

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

An account transfer should hardly take 2 days and if you say, 2 months, it is just ridiculous.  Please take it up with the management of the bank / BO, as per the process given hereunder.

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)

RAJA