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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Account Opening |Unprofessional and Not a Fair Way of Collection |Bank - PF Status |Non clearance of Chaque no. 800609 |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Failed transactions not reversed, money held up |Complaint - No Response |Internet Banking : Invalid username or password |Amount deducted stating some anw charges |Account Issue |Negative balance against non maintenance of minimum balance |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Phone call asking for bank details |

Complaint regarding smab deduction?

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22 views
asked Dec 2, 2015 in Others by Tiju
Hi iam having account  bank branch is Ravipuram, Ernakulam, kochi and it is my salary account... On sunday while checking my account, i was shocked to see that bank has deducted Rs 515 as smab amount from my account without given any notice through sms or via mail ...I do not agree with this type of cheating to plunder money from my account without my notice ... I want all my money return back, Otherwise i wil go for higher authorities... Regards Tiju

1 Answer

0 votes
answered Dec 3, 2015 by Raja
Dear Tiju

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Unless agreed otherwise between the bank and the corporate, the salary accounts are always with 'zero average balance'.  One reason for levying SMAB charges could be, if NO salary is credited into the account.  Please be sure that your salary has been getting credited into the relative account without any gap.  Do speak to your home branch manager seeking reason for the smab charges and if not satisfied, may further complain to the management of the bank.  The details of the Nodal / Grievance Redressal officer of the bank would be available on their website.  Please take it up accordingly.

RAJA

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