Personal loan - people lying about interest rate - not 11.50 % - please don't go for it.?

Question

I applied for the personal loan and more than 100 times I was told that the interest would be 11.50% if I do BT and apply for 15 Lakhs. I agreed and applied for it. 

I got the DDs for BT and was told that the rest of the amount will be credited as soon as I close it. After I closed other bank, I got welcome kit that says 13% of interest for 15 Lakhs. 

I already emailed to Service.loans and contacted all the people who suggested for this offer but there were NO response from anybody. 

Please do not be surprised by this offer if you receive call from any of the below people:

Priya 
Satheesh 
Swapen 

I would have EASILY got the same amount for 12-12.5% from the bank who credits my salary. 

SO, PLEASE PLEASE DON'T GO FOR IT. I'm 100 % SURE THAT YOU'LL NEVER GET LOAN BY THIS RATE 11.50% ..
 

Answer 1

Dear Baleshwar

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

I am sure, prior to the disbursement, you would have been given with a proper sanction letter from the Bank and thereafter would have executed required documents too.  Under the circumstances, it would be difficult to believe that you have been told about RoI of 11.50%, but being charged 13%.  By your own admission, no one would get a personal loan at the rate of 11.50%, but probably in the range of 12 - 12.5%.  Need to be genuine, while airing your grievance.

RAJA