I have dont recieve my noc?

Question

Sir My vehicle finance already closed before 20/11/2015 Bank staff said wait 10 days do not ricieved my noc Iam totally worried Iam going aboard I need urgently Name muhammed Branch nilambur, malppuram, kerala Immediatly send my noc Pls help me Bank manager said bcoz chennai flood also..i know that..but two days before office open in chennai ...no respons in chennai branch ...head office department

Answer 1

Dear Shahir,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Your worry is understandable. The delay indeed may be due to flood ravage in Chennai. Still your branch should have been  able to offer you an alternative solution taking into account your urgency. This is a failure.

I am sure your bank would issue NOC within a few days. If they do not, without losing further time, escalate the issue to Nodal Officer of your bank through email or letter, insisting on resolution of the issue without any delay. 

For contact details of Nodal Officer please visit your bank's website. 

Regards

 

J R Mohandas