Cheque book request?

Question

I have maintaining a sb ac in the name of L.Naveenkumar at Coimbatore...i request the branch manager for cheque book...but the branch manager mrs.unnamalai not responding and also told she can't provide cheque book for sb ac as per bank rules..and i also told change my ac sb to current ac then give me..bt she told v have only 4 persons in their branch so it not possible soon, if you like close your account...and she s not responding as a manager..in this situation what i can do?and also i want to know if there any rules about cheque book provide sb ac..i have maintained my ac 3years properly.. i need cheque book asap and am ready to convert my sb ac to current ac..

Answer 1

Dear Naveen

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

There is no need to convert your savings to current account for getting a cheque book.  Every SB account holder is required to be provided with a cheque book, unless your account has been opened under the 'Financial Inclusion' scheme.  If your bank officials and manager are not responding to your cheque book request, you may complain to their management, whose email / other contact details would available on their website.  You should write to the Bank's Nodal Office, who would be looking into such grievances.

RAJA