Fraud withdrawal of amount from net banking?

Question

Hi, Please look into the issue also aware the customer as there is a chain of fraud cases where I recieved a call from named as depika sharma stating the call is from the bank main branch and your account is going to get block and to avoid such please provide us your detail which willbe updated in the system, they some how generated the otp and informed to provide the six digit number, and when we recieved the deduction message they informs it will be rollback to the account. Please look into the issue and update in the same.

Answer 1

Dear Prakash

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

You should be immediately informing your bank about the same and also file an FIR with police.  In ignorance, you divulged your account details to a vishing / fraudster's call and got the money siphoned off.  Request the bank to investigate the matter.

RAJA