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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Unprofessional and Not a Fair Way of Collection |Non clearance of Chaque no. 800609 |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Account Issue |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Harassment by bank |Credit card status undelivered |About my money is debited but not refunded to me |Refusal attest my passbook |Cheating with bank account |Cash Deposit Machine Error Amount Not Credited to Account |Cr.Card bill issued to me while that card not being owned by me |PF withdraw amount status urgent |

Delay to given death clam?

0 votes
5 views
asked Jan 2, 2016 in Others by Barve Anil

My mother had fixed deposit receipt in your bank and she died on 16/12/2015 so I am his son and myself aproch to bank for clam his fixed deposit amount get me back all amount due to a/c but the branch manager not giving proper help to me Anil Barve Police Sub Inspector Mumbai Railway

 

commented Jan 5, 2016 by Raja
Dear Anil,  please ignore the first para of my answer/response.  It got pasted erraneously.  Also, please note that, this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain / query / grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

1 Answer

0 votes
answered Jan 5, 2016 by Raja
Dear Anil

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Death claims are settled by Banks in favour of nominee and if no one is nominated, then to the legal heirs upon completion of required formalities or on the strength of 'succession certificate'.  If you were not mentioned as nominee in your mother's FD, then speak to the bank officials for the process of claiming the same, being a legal heir.

RAJA

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