Lien even after I paid my settlements?

Question

I had some outstanding balance on my credit card which they imposed as lien on my salary account. For past so many month I have been without cash even though I am the only earning member they kept sucking all my salary leaving me broke. Finally a deputy manager fro. Chennai Paris branch contacted me being so nice as if he understands all my problem like my brother (super fake) and told me u pay 42500 to settle where all my money is still with the  bank under lien I any how arranged cash and settled ( have written agreement and payment proof) and paid the guy nishtar Ahmed so called deputy manager of Paris brance in chennai told me he will take out the lien and even now that don't happen and that so called caring deputy manager of Paris branch is not picking up my phone since the work is done . I am going to wait for 3 more days and straight away go to consumer court and file the case as I have all proof

Answer 1

Dear William

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

If you have the written agreement and payment proof regarding the settlement entered into with the Bank, you may first explore approaching the Banking Ombudsman, before mulling the option of going to consumer forum. For address of the Office of the Banking Ombudsman, Area of Operation (jurisdiction) and the procedure for lodging complaint, you may access the website https://bankingombudsman.rbi.org.in/.

RAJA