MAB charges without any notification?

Question

Hi, My Bank OLD Madras Road Bangalore. I had opened account in bank in 2008 as a life time zero balance account so I was not using it actively, I found my account is inactive status in October 2015 and deposited to activate it. After activating bank is keep on deducting MAB charges without any intimation/notification to me, even I was not aware that account is converted to regular savings account from life time zero balance account. Upon my request to branch manager old madras road bengaluru they have reversed 3 transaction and started again MAB charges deduction. Kindly look in to this issue and help to reverse the deducted amount as MAB charges since last month back to my account. Thanks, Shivaraj
 

Answer 1

Dear Shivaraj

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

I understand that that the bank converted your earlier zero balance account into a normal account, since charges were levied, you protested and bank even reversed 3 debits.  Thereafter at least, you should have known and maintained the required balance.  If you do not require the account any more, it is better to close it down, rather than getting into the charges trouble time and again.  Please take a decision and act accordingly.

RAJA