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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Unprofessional and Not a Fair Way of Collection |Non clearance of Chaque no. 800609 |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Account Issue |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Harassment by bank |High rate of interest and improper behaviour from bank employee |Credit card status undelivered |in 2016 Lien Marked on my Saving Account towards Credit Card Joining Fee of 35000 unpaid in the year 2008 |About my money is debited but not refunded to me |Refusal attest my passbook |Poor service |Cheating with bank account |

Unauthorized charges?

0 votes
18 views
asked Feb 18, 2016 in Others by AIYAZ SHAIKH
My name is aiyaz shaikh my consent is that i am a/c holder more than 9 year recently there was two unauthorized transaction made on my a/c which i don't have any idea nor i got any confirmation for the same . When i called up the customer care they are not responding even i shot a email to consent department did not got any response

1 Answer

0 votes
answered Feb 23, 2016 by Raja
Dear Aiyaz

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

The mail is not clear regarding the two transactions, stated to be unauthorized.  If they are charges, you need to get in touch with the branch officials / manager to understand the reasons and nature for the debits.  Based on the clarification from the branch, you may have to take it up further, if the debits are factually found to be unauthorized / wrong.

RAJA

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