Unauthorized account charges?

Question

My friend deposited a sum of 1000 rs to my account bank, on Dec 1st 2015, and on 9th of the same month, 114 rs was deducted from my account saying this as an 3rd party transfer. When we deposit money in the account from the same bank, how can it be 3rd party transfer ?? (3RD PARTY CASH TXN INC ST & EC 011215) If i get deducted 114 for every 1000rs i deposit the why should i say it as a savings account ??  Kindly take this complaint into consideration and do the needful. Thanks and regards Anoop S
 

Answer 1

Dear Anoop

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please note that no charges would be levied in case of a transfer by the bank.  If it is a cash deposit, you need to check the charge schedule of the bank, which would clarify the reason for the charges being levied on your account, as the same is dependent on the scheme.  If you find that the charges have been levied wrongly, do complain in writing to your bank officer / manager for refund.

RAJA